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Welcome to the Symphony support FAQ! > Known issues: general > The leaderboards work, but I must re-login every time I play a game!

We've been getting this error report from a few people but have not been able to reproduce the issue. Getting a good reproduction case would help us to amend the state resolve this issue. If you are getting this issue intermittently and can find a protocol where the issue happens and another where it does NOT happen, we would love to hear from you at support at emptyclipstudios.com. If we could compare 2 situations (one that is working, another that causes the disconnection) we should be able to make some headway into the connection problem.